Hello! I'm Eva Grace, and I have over 10 years of experience in the BPO industry specializing in customer service, email support, chat support, and back-office operations.
I have spent most of my career communicating with customers, resolving inquiries, and ensuring high-quality service while following company guidelines. Through this experience, I developed strong written communication, attention to detail, and the ability to manage tasks efficiently in fast-paced environments.
Although I am new to the Virtual Assistant/Admin field, my BPO background has prepared me well for remote support roles. I am reliable, organized, and comfortable working independently while maintaining clear communication with my team.
Skills I can help with:
• Email support and inbox management
• Customer service (email and chat)
• Data entry and administrative tasks
• Calendar and schedule management
• Basic research and organization
• Back-office support
I am dependable, detail-oriented, and committed to delivering quality work. I am always willing to learn new tools and processes to better support the business and the team.
If you are looking for someone who is professional, reliable, and experienced in customer communication, I would be happy to support your business.
Tools I'm comfortable with:
Gmail, Google Docs, Google Sheets, Microsoft Office, Slack, Zoom, Salesforce, Zendesk
Verified
