I have a lot of experience in customer service via email and chat support. I have 3 years of experience in different types of annotation such as bounding boxes, data/text/audio/image annotation, search relevance, categorization. transcription, data collection and content moderation. I also have experience in supervisory position that handles 25-30 individual project workers. I'm responsible for meeting, coaching and exceeding the target goal set by the project. For the tools/software, I used Zendesk CRM, Google Sheets/Docs, Google calendar, Adap tool, Capcut, Canva and many more. I do also have a online small business that I personally promote and manage using those softwares/app.