I worked in Amazon Operations Services Phillipines, Inc. for more than a year as a Customer Service Associate. I provide world class customer service by processing refunds and replacements to damaged or lost orders. And, I make sure we have clear communication by assisting them through calls and through email. I also help customers regarding their technical issues with their Prime TV and subscriptions by doing advance troubleshooting steps. I always see to it that I am able to go above and beyond in providing the service that is needed in Amazon's philosophy as the world's most customer centric company.