Experienced Customer Service, Billing, and Technical Support SpecialistI am a skilled Customer Service, Billing, and Technical Support Specialist with over five years of experience across healthcare and customer service industries. My background includes assisting patients, healthcare providers, and customers through inbound calls, email, and chat support. I am proficient in handling billing and claims inquiries, processing payments, resolving disputes, and managing technical troubleshooting requests.Key Skills:Proficient in email and chat support for clear, accurate customer communication.Extensive experience in medical billing, claims processing, and utilization management.Skilled in technical support, including troubleshooting and activating devices.Strong attention to detail, problem-solving, and time management abilities.Proficient in MS Word, Excel, and PowerPoint, with adaptability to new tools and systems.I am dedicated to delivering excellent service, whether resolving billing concerns or providing technical assistance. I look forward to bringing my expertise to help your team achieve outstanding customer satisfaction.
