I’m a Customer Support Virtual Assistant with 1 year experience supporting U.S. credit card accounts and telecom customers. I specialize in payments, billing inquiries, and dispute resolution, with a strong focus on accuracy, compliance, and clear communication.
I handle credit card concerns such as payment processing, billing explanations, and transaction disputes while following strict data privacy standards. I also bring telecom support experience handling account troubleshooting, service issues, and billing concerns in high-volume environments.
I’m experienced in CRM and ticketing systems, customer de-escalation, and providing support via voice, email, or chat. I’m reliable, detail-oriented, and seeking a long-term remote role supporting finance or service-based teams.
