Customer Service | Logistics | Sales | Technical Support
Companies I've Supported
Spotter.ai (AmongUs / INKA)
FoodeesFest
Suds Marketing
Herzog Hydroforce
Bridge City Firm | Stride | OMC
Asurion
iQor
Concentrix
How I Can Support Your Business
I help businesses deliver exceptional customer experiences while keeping day-to-day operations organized and efficient. With over seven years of experience supporting North American clients, I've worked in customer service, logistics coordination, retention, appointment setting, and virtual assistance across logistics, marketing, events, telecom, and service industries.
Whether it's assisting customers, coordinating operations, qualifying leads, managing CRMs, or handling administrative tasks, I take pride in being dependable, organized, and focused on delivering results.
Key Services I Provide
Customer Support (Phone,
Email & Chat)
Appointment Setting & Lead Qualification
Cold Calling & Outbound Outreach
CRM Management & Pipeline Organization
Logistics Coordination & Dispatch Support
Driver Communication & HOS/ELD Monitoring
Customer Retention & Account Management
Administrative & Virtual Assistance
Calendar & Workflow Management
Technical Support & Issue Resolution
Tools & Platforms
CRM & Operations
GoHighLevel
HubSpot
Zendesk
----------- ----------- ClickUp
Trello
Notion
----------- ----------- Communication & Productivity
Google Workspace
Slack
Calendly
Microsoft Office
Design & Content
Canva
Photoshop
CapCut
Automation & AI
Zapier
ChatGPT
Let's Work Together
If you're looking for a reliable Virtual Assistant who can provide excellent customer support, coordinate operations, manage CRM systems, generate leads, or streamline your daily workflow, I'd love to help.
Let's connect and discuss how I can add value to your business.
Best,
Jaycee Carlo L. Calandria
Verified
