Healthcare Operations | Administrative Support | Client Success | Data Entry | Customer Service
Hello! I'm Rosemarie, a dedicated Virtual Professional with over 8 years of experience supporting businesses through healthcare administration, home care operations, insurance enrollment, customer service, data entry, quality assurance, and remote administrative support.
Throughout my career, I've worn many hats—from Customer Service Representative to Subject Matter Expert, Trainer, Group Leader, QA Auditor, Credentialing Specialist, Healthcare Administrative Virtual Assistant, Virtual Enrollment & Payment Specialist, and Concierge Trainer. These experiences have strengthened my ability to adapt quickly, solve problems independently, and consistently deliver high-quality work.
My experience includes:
Healthcare administration and provider credentialing
Home care operations, caregiver onboarding, EVV, and timekeeping
Health insurance enrollment and payment processing
CRM and database management
Data entry and documentation
Calendar management and scheduling<8efe80624d780eba0c6493ec45140364>;Email and phone support
Client onboarding and implementation
Resume writing and LinkedIn optimization
Quality assurance and process improvement
Team coaching and leadership
I'm highly organized, detail-oriented, and take pride in my accuracy. Whether I'm processing documentation, managing large volumes of data, coordinating schedules, or supporting clients, I approach every task with professionalism, accountability, and a positive mindset.
I'm comfortable working independently, learning new systems quickly, and managing multiple priorities in fast-paced remote environments.
Tools & Systems
• Salesforce
• HHA Exchange
• Zendesk
• Nextiva
• Airtable
• Google Workspace
• Microsoft Office Suite
• Microsoft Excel
• Microsoft Outlook
• Zoom
• Slack
If you're looking for someone who is dependable, proactive, organized, and committed to delivering excellent results, I'd love the opportunity to support your business.
Keywords: Virtual Assistant | Healthcare Virtual Assistant | Administrative Assistant | Data Entry Specialist | Customer Support | Healthcare Administration | Home Care | Credentialing | Compliance | Virtual Enrollment Specialist | Insurance Verification | Scheduling | Calendar Management | Email Management | CRM | Salesforce | Zendesk | Airtable | Quality Assurance | Executive Assistant
Verified
