Operations and Administrative Support Professional with over 10 years of experience
supporting business operations, customer service, logistics, and e-commerce functions.
Skilled at managing administrative processes, coordinating tasks across teams, and maintaining
accurate records, and ensuring day-to-day operations run efficiently.
Experienced in Shopify operations, including order management, customer support, product
listings, and supplier coordination. Experienced with Zendesk, Intercom, GoHighLevel, and
ActiveCampaign utilizing these tools to manage customer interactions, streamline
communication, and support efficient business operations.
Background in logistics and supply chain support, including shipment coordination, export
documentation, and collaboration with suppliers, carriers, and internal stakeholders.
Recognized for strong organizational skills, attention to detail, and the ability to adapt
quickly in fast-paced environments.
Bringing a practical, solutions-focused approach to every role, with the goal of helping
businesses improve efficiency, strengthen customer satisfaction, and support sustainable
growth.
Core Skills:
• Administrative & Executive Support
• Shopify Store Management & Order Fulfillment
• Product Research, Listing & Optimization
• CRM Management
• Calendar, Inbox & Data Management
• Supplier Coordination & Logistics Tracking
• Email Management & Professional Communication
• Google Workspace, Excel & Google Sheets
• Customer Support (Zendesk, Intercom)
• Webinar & Online Event Coordination
• Process Improvement & Workflow Organization
I’m here to take the weight off your shoulders, giving you more time to focus on the
big picture. I’ll be there every step of the way to support your goals. Let’s connect and make your business vision a success!
