Detail-oriented professional with 9+ years of experience in sales, customer service, and account management, including 5+ years leading a team. Skilled in customer communication, CRM and pipeline management, document coordination, and creating marketing content with Canva, Adobe Photoshop, and other editing applications and websites. Comfortable managing Google Workspace and Google Sheets for tracking and reporting, running Facebook Ads for promotions, and using AI chatbot tools to support customer response and productivity. Computer literate, highly organized, and a fast learner who adapts quickly to new tools, platforms, and workflows — looking to bring this experience into a Virtual Assistant role supporting business operations, customer support, or sales administration.
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