Hi everyone. My name is -----------, your next medical virtual assistant. I've been working in the BPO industry for 8 years now handling different types of US accounts. I had an opportunity to work in a US healthcare company for 4 years assisting analysts, members, and healthcare professionals regarding their benefits, claims (processing, denials, appeals) grievances, billing, appeals, Coverage determination, and appointments, My areas of expertise are reviewing, researching, investigating, and resolving all types of claims as well as Recovery and resolution for health plan, commercial member, and government entities. Provide insights on claim issues. My strong pursuit is that I have strong knowledge of the claim process, especially with denials and appeals, on how to resolve them for both prescriptions and medicals.I am only happy for this opportunity and looking forward to working with you.