Social Media Management | Content Creation | Order Processing | Customer Service
Hi, I'm ----------- from the Philippines. Over the past 6+ years, I’ve supported business with their online sales operation, ensured orders flow smoothly & delivered to customers, managed their social media accounts, created compelling contents that engages people, while keeping records accurate and answering customer questions quickly and clearly. My goal is always to make online spaces look good, feel welcoming, and business systems work smoothly for the people who use them.
How I Can Help Businesses, Coaches, & Entrepreneurs:
Administrative support
Inbox & email management
Calendar & appointment scheduling
Data entry & data analysis
Project management & task coordination
Process documentation & SOP creation
Order management
Sales support / E-commerce support
Order processing & order fulfillment
Order tracking & follow-up
Billing & payment processing
Returns & refunds
Social media management (Facebook, Instagram, TikTok, Marketplace)
Create engaging graphics, videos, and posts
Schedule and organize content
Social media marketing
Grow followers and improve engagement
Trend analysis & hashtag research
Monitor comments, messages, and reviews
Respond to customers in a friendly and timely way
Collect and organize data accurately
Maintain clean and up-to-date records
Track campaign performance and provide insights
Help with online sales and promotions
Maintain an up-to-date sales spreadsheet
Monitor messages and respond promptly
Suggest improvements for enhance visibility and sales
Tools I'm Proficient At
Salesforce, Airtable, Asana, Trello, WordPress, Meta Business, Hootsuite, Buffer, Coschedule, Later, Canva, CapCut, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), OneDrive, Dropbox, Grammarly, ChatGPT, Zoom, Slack, WhatsApp, Microsoft Team
Why Work With Me:
Highly organized with attention to detail
Proactive and able to work independently
Comfortable using spreadsheets (Google Sheets), CRMs & project management tools
Able to manage multiple platforms efficiently and accurately
Prior experience in online sales, customer service, social media management
Naturally friendly, with professional, customer-focused demeanor
With reliable internet connection, working computer, & quiet work space
Invite me for interview
You’re looking for someone reliable, someone who can grow with your business and won't just tick the task boxes -- that's me! I’d love to chat. Let’s set up an interview and talk about how I can help you reach your goals.
Social Media Management, Canva, Hootsuite, Content Creation, Personal Assistant, Operation Management, Video Content Creation, Keyword Research, AI Tools, Social Media Marketing, Content Moderation, Community Engagement, Community Moderation, CapCut, Copywriting, Meta Business Suite, Appointment Setting, Salesforce, Administrative Management, Project Management, Graphic Design, Data Entry, Order Processing, Order Management, Phone Support, Email Support, Chat Support, Lead Generation, Administrative Management, Sales Management, Sales Support, Sales, Order Fulfillment, Client Relationship Management, CRM, Order Tracking, Communication, Computer Literacy
Verified
