HIPAA-certified registered pharmacist with experience supporting clinics as a Healthcare/Medical Virtual Assistant.
I help healthcare teams streamline operations, reduce administrative burden, and run efficiently through patient scheduling, prior authorizations for medications, encounter note preparation, billing support, and patient communications. I have also contributed to developing clinic protocols and creating an employee handbook to support workflow standardization and onboarding.
In addition to clinical administrative support, I have functioned as an Executive Assistant to a physician, managing emails and coordinating partnership meetings. I have also onboarded and trained newly hired Virtual Assistants, helping maintain consistent processes within the team.