Operations Support | CRM & Marketing Automation | GoHighLevel & Infusionsoft/Keap Expert | No-Code Workflow Automation | Online Course Management | Membership Management | Process Documentation | Wordpress & Web Design | Canva Graphics
I provide comprehensive operations support to coaches, course creators, and consultants, leveraging my extensive experience in marketing automation, CRM management, and course platform administration. My goal is to streamline your business processes and enhance customer engagement through strategic automation and backend optimization.
// CRM & Automation Management //
1. Design, build, and optimize automated email sequences for lead nurturing and engagement campaigns
2. Manage CRM systems (Infusionsoft, GoHighLevel) to segment audiences, create dynamic funnels, and execute complex workflows
3. Build, test, and troubleshoot automation triggers, ensuring new and existing processes integrate smoothly
// Workflow Automation with Zapier //
1. Design and implement custom automation workflows using Zapier to connect various apps and systems
2. Create multi-step Zaps that automate repetitive tasks and improve operational efficiency
3. Test and monitor workflows to ensure they run smoothly, troubleshoot and resolve automation errors
4. Integrate third-party tools and platforms like CRMs, email marketing systems, and project management software for seamless automation
// Online Course Management //
1. Assist with the setup, content upload, and management of online courses
2. Create visually appealing downloadable course materials and PDFs
3. Handle enrollment, student support, and platform troubleshooting for a seamless user experience
// Website & Wordpress Management //
1. Maintain and update WordPress websites, optimize performance, and ensure consistent content delivery
2. Design and publish landing pages, blog posts, and other essential content
3. Perform regular site audits to ensure optimal functionality
// Customer & Technical Support //
1. Provide responsive email support, addressing customer inquiries and troubleshooting purchase issues
2. Offer technical assistance for various client software tools, ensuring smooth usage and problem resolution
// Data & Process Management //
1. Organize and manage data through spreadsheets, delivering actionable reports and insights
2. Document and improve business processes for greater operational efficiency
// Graphic Design & Visual Content //
1. Create branded graphics and course material using Canva, tailored to your business’s unique aesthetic and goals
// Skills & Strengths //
- Proven experience in marketing automation, funnel building, and email campaign management
- Strong problem-solving abilities and tech-savvy approach to independent learning
- Proven track record of meeting deadlines and delivering high-quality results in fast-paced environments
- Attention to detail and exceptional organizational skills
// Tech Proficiencies //
- CRM/ESP: Infusionsoft (Keap), ActiveCampaign, GoHighLevel
- Course Platforms: Kajabi, LearnDash, Memberium
- Integration Tools: Zapier, PlusThis
- Website Builders: Wordpress, Elementor, Divi
- Landing Pages: Kartra, GoHighLevel, GoSpiffy,
- Project Management: Asana, Monday, ClickUp, Notion
Need expert support in streamlining your operations or building powerful automations? Contact me at a e k a n a p i (at) g m a i l (dot) c o m or visit my website a e k a n a p i . w i x s i t e . c o m / a e k a n a p i to learn more.
