I am an experienced Medical Virtual Assistant, as well as in roles such as Educator,Sales Associate, Retention Specialist, and Customer Service Representative. These diverse roles have strengthened my interpersonal, organizational, and time management skills, enabling me to handle a variety of tasks efficiently.
In my Medical Virtual Assistant role, I assist with administrative tasks like medical chart preparation, email management, patient and insurance company communication, and scheduling appointments (both in-person and Telehealth). I’m experienced with eClinicalWorks, eMedical, and PatientPop for managing patient data, handling billing tasks, and ensuring follow-ups.
I also prepare educational materials for patients, including instructional guides, brochures, and tailored email newsletters on treatment plans, medication, and preventive care. This helps improve patient engagement and adherence to care instructions.
Additionally, I have expertise in social media management, content creation, and marketing. I use tools like Ulead, Kapwing, Audacity, and Canva for video and audio editing, as well as creating promotional graphics. I am proficient with dialers, QuickChat, and CRMs, ensuring smooth communication and operations. At the -----------nt, I am working on my Real Estate training so I can also assist property owners/businesses.
