Feeling swamped with admin tasks? I can help lighten the load!
With nearly 6 years of experience supporting US Healthcare business. 4 years in the call center industry and 2 years as a Virtual Assistant. I bring a solid background in customer management, patient coordination, insurance verification, CRM systems, email and calendar management, data entry and management, appointment setup, and research. My goal is to help clinic owners and entrepreneurs stay focused on growth while I handle the daily operational details.
Here’s how I can support you:
* EHR/EMR & CRM Management – Keeping client info up-to-date and relationships strong. Making sure clients are assisted in a timely manner.
* Email & Calendar Management – Effectively managing inbox communications, prioritizing messages, and maintaining an organized calendar. This includes coordinating appointments, confirming availability, and ensuring that clients are scheduled in a timely and accurate manner.
* Appointment Setup – Efficiently scheduling and rescheduling appointments
* Insurance Verification - Verifying client insurance coverage, eligibility, and benefits before sessions through payer portals and phone calls with insurance representatives
* Research & Data Entry – Providing accurate, timely information to support smart decisions
* Dependable Admin Support – Detail-oriented, proactive, and easy to work with
* Customer Support – Respond to client inquiries via phone, email, and chat with professionalism and empathy. Assist with scheduling, intake guidance, and resolving concerns to ensure a positive client experience.
* HIPAA-Certified – Ensuring confidentiality and security at all times
Let’s connect and explore how I can support your business goals. Message me today!
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