Medical Virtual Assistant with over 6 years of experience supporting U.S.-based healthcare practices and healthcare accounts. My background includes insurance verification, medical records coordination, and administrative support for healthcare teams.
Most recently, I supported a specialty clinic for three years where I handled insurance eligibility and benefits verification, EMR documentation using eClinicalWorks, and communication with insurance payers and provider offices. My work focused on ensuring patient information and insurance coverage were accurate before scheduled visits to support smooth clinical and billing workflows.
I also have experience contacting clinics and hospitals to request and retrieve medical records, tracking documentation requests, and maintaining HIPAA-compliant records.
Key areas of support include:
• Insurance Verification & Eligibility Checks
• Medical Records Requests & Follow-ups
• Provider & Insurance Communication
• EMR Documentation (eClinicalWorks)
• Administrative & Healthcare Workflow Support
I am detail-oriented, organized, and comfortable working remotely with U.S.-based teams, ensuring administrative tasks and documentation are handled accurately and efficiently.
