Experienced Medical Virtual Assistant with a strong background in providing administrative and operational support to Home Care Agencies and Mental Health Providers. Highly skilled in managing daily healthcare operations remotely while ensuring professionalism, accuracy, confidentiality, and compassionate patient communication. Adept at supporting providers, office managers, caregivers, and clinical teams in fast-paced healthcare environments.
Proficient in appointment scheduling, calendar management, patient intake, prior authorizations, referral coordination, EMR/EHR documentation, data entry, medical records management, and follow-up coordination. Experienced in handling inbound and outbound calls, responding to emails and patient inquiries, managing provider schedules, and maintaining HIPAA-compliant documentation and communication.
For Home Care Agencies, experienced in caregiver coordination, client scheduling, shift management, onboarding assistance, documentation tracking, and maintaining smooth communication between caregivers, patients, and families. Able to assist with administrative workflows that help improve efficiency and ensure quality patient support.
For Mental Health Providers, knowledgeable in handling sensitive patient information with empathy and discretion. Experienced in intake coordination, appointment reminders, telehealth support, therapy scheduling, patient follow-ups, and maintaining organized records for psychiatrists, therapists, counselors, and behavioral health teams.
Recognized for excellent communication skills, strong attention to detail, time management, and the ability to work independently with minimal supervision. Tech-savvy and quick to learn new systems, with a commitment to helping healthcare professionals stay organized, efficient, and focused on delivering exceptional patient care.
Tools I know:
Tebra
Headway
Alma
Zocdoc
Carebravo
Caryfy
Axxess
Doximity
Iplum
Ringcentral
Google workspace
Verified
