E-Commerce VA | Amazon, eBay, Shopify & Ticketing Specialist

I help e-commerce business owners and ticket brokers streamline operations, manage inventory, and scale efficiently. With years of experience as an E-commerce VA and Ticketing Inventory Specialist, I bring the right balance of technical skills and attention to detail.

E-COMMERCE:

• Product sourcing from US retailers (Walmart, Home Depot, Costco, Overstock, and more)
• Manual and bulk product uploads
• Bulk CSV creation and optimized uploads.
• Order fulfillment and shipment tracking
• Processing FBA bulk orders
• Product research
• Listing optimization
• Monthly invoice management and file sharing
• Customer service (refunds, returns, inquiries, shipping updates)
• Team collaboration and communication support

Tools & Software:

• Product Upload & Management: Ecomsolution, AutoDS, Salefreaks, DSM Tool, Blacklister, Skugrid
• Selling Platforms: Amazon Seller Central, eBay, Shopify, PushAuction, Bonanza
• Repricing & Inventory: Appeagle, SellerActive
• FBA Processing: Amazon Importer
• Product Research: Zikanalytics, Tactical Arbitrage
• Listing Optimization: Title Builder, Terapeak
• Customer Service & Communication: Georgia, ReplyManager, Slack, WhatsApp
• File Management & Productivity: Dropbox, Google Workspace, Excel
• Productivity & Time Tracking: Hubstaff, Timedoctor

TICKETING PROCESSING SPECIALIST:

• End-to-end inventory management, ensuring all purchased tickets were accurately processed and made available for sale in a timely and cost-effective manner.
• Verified ticket listings, ensuring event details, pricing, and seat information were correct across all platforms.
• Conducted quality checks including cross-checking, manual buy-ins, and bulk buy- ins for offsite marketplaces to avoid errors.
• Ensured accurate venue and seating chart mapping within internal systems to prevent misrepresentation of ticket locations.
• Monitored high-profile and sensitive events to prevent fraud, compliance issues, and listing discrepancies.
• Tracked refunds and charges through email receipts and marketplace accounts to ensure proper and timely processing.

Tools & Software:

• Platforms: FreeSpeed, Skybox, Automatiq, Airtable, Multilogin
• Ticket Purchasing: Kraken (Company software for primary marketplaces)
• Marketplaces: Ticketmaster, AXS, TicketWeb, Etix, MLB/MPV, Tixr, Dice, and other offsite marketplaces

ADMIN & CREATIVE SUPPORT

• Instagram scheduling via Gramblr.
• Video trimming & editing with Kapwing.
• Email setup & business ad posting.
• Domain verification (-----------, -----------).
• Data entry, sorting, and organizing with Google Sheets.
• Image sourcing & sneaker data entry.
• Simple Canva design for Shirts, mugs, postcards, and book covers.

Why Work With Me?

I strive to be organized, adaptable, and dependable, especially in fast-paced settings where accuracy matters. My goal is to consistently provide quality results that support you, so you can focus on moving your business forward. :)