I’m a highly organized and service-driven professional with over 4 years of experience in customer support, healthcare scheduling, billing, and virtual assistance. I specialize in helping healthcare teams and service-based businesses streamline their calendars, maintain accurate billing records, and deliver top-quality client experiences.
My background includes managing inbound and outbound communication, coordinating caregiver schedules, processing invoices, and supporting virtual events. I’ve also served as a subject matter expert, training new tea-----------mbers and ensuring compliance with internal policies and procedures.
Whether it’s resolving client concerns, booking appointments, or assisting with backend operations, I bring a strong sense of ownership, attention to detail, and commitment to service excellence.
Key Skills:
Appointment scheduling & calendar management
Healthcare customer service & client support
Invoice creation & billing reconciliation
CRM tools, Google Workspace, MS Office
Event coordination & real-time virtual monitoring
Email and chat support
Training and team support
Let’s connect — I’m ready to support your business with reliable, responsive, and professional remote assistance.
