A goal oriented individual seeking ways that will allow me to utilize my talents and experience to contribute to the organization's objectives and goals. An accounting graduate with 4 years and 11 months business processing outsource experience. I have a passion for helping others and providing exceptional service to customers. Throughout my career, I've honed my communication skills, problem-solving abilities, and attention to detail.
I'm a team player who thrives in a fast-paced environment, and I'm always looking for ways to improve my performance and provide value to the company. My goal is to exceed customer expectations and help build long-term relationships. I have contributed my skills in customer service for phones, email, chat and back office support to different companies and have adapted in working with people in the US and Canada. I have worked with electronic, telecommunications, e-commerce, flower delivery and collections companies. I'm adept at using customer service software and systems, and I have a proven track record of resolving issues efficiently and effectively.