AI Automation Specialist (No Code) (2023 - Present)
Design and deploy automation workflows for -----------eting, sales, and
operations using no-code platforms.
-Built and maintained 30+ automation workflows using GoHighLevel, Make,
N8N, and Zapier
-Automated lead capture, email -----------eting, and CRM updates, reducing
manual work by 60%
-Created custom integrations between -----------eting tools and client
databases, improving data accuracy
-Trained tea-----------mbers and clients on workflow usage and best practices
-Monitored automation performance and optimized workflows to increase
efficiency by 25%
SEO Specialist (On-Page, Off-Page, Technical, Local) (2020
- 2023)
Executed comprehensive SEO strategies including on-page, off-page,
technical, and local SEO to boost website ranking and traffic.
-Optimized 50+ websites, achieving 30%-50% increase in organic traffic
within 6 months
-Conducted keyword research and competitor analysis using SEMrush and
Ahrefs
-Implemented technical SEO fixes such as site speed optimization and
structured data
-Managed backlink campaigns, improving domain authority by an average of
15 points
-Enhanced local SEO for 20+ businesses, increasing local search
visibility by 40%
Conveyancing Paralegal & Team Leader | AU-Based Law
Firm (-----------)
Led a legal support team while managing property transaction
documentation and client communications for a AU law practice.
-Coordinated 100+ property transactions yearly, ensuring compliance with
US conveyancing laws
-Supervised a team of 10 paralegals, improving document turnaround time
by 25%
-Used PEXA and Microsoft Office Suite for case tracking and legal
document preparation
-Conducted client interviews and prepared title deeds, contracts, and
affidavits
-Maintained organized electronic and physical filing systems for 500+
active case files
Customer Service Specialist (-----------)
Provided frontline customer support, resolved client issues, and
maintained high satisfaction levels.
-Managed 50+ customer inquiries daily through phone, email, and chat
-Used Zendesk and Freshdesk for ticket management and tracking
-Resolved issues with an average first-contact resolution rate of 85%
-Collaborated with cross-functional teams to improve response time by
30%