I’m ----------- ----------- -----------, 25 years old from the Philippines, with three years of experience as a TikTok Shop Virtual Assistant, primarily supporting US-based clients. My expertise lies in managing TikTok Seller Center operations and running successful TikTok Affiliate -----------eting programs that drive growth and sales. In Seller Center management, I handle customer service by promptly responding to inquiries, providing order updates, processing returns and refunds, and addressing product reviews. I also manage product listings to ensure accurate details, competitive pricing, and optimized visibility, while overseeing order fulfillment and inventory to guarantee timely shipments and product availability. In addition, I maintain account health by managing appeals and resolving shop violations to ensure compliance with TikTok’s policies.
On the affiliate -----------eting side, I set up program parameters and qualifications that align with brand goals, conduct outreach, and send personalized invitations to creators using both manual strategies and automation tools. I assist brands in identifying high-quality affiliates who can effectively promote products and increase sales, while also managing ongoing relationships through sample coordination, sales tracking, and monitoring content status. With this combined experience in operations, customer service, and affiliate management, I have helped brands strengthen their TikTok Shop presence, build strong partnerships with creators, and achieve consistent and sustainable sales growth.