Dedicated and detail-oriented professional with extensive experience in email management and customer communication. Skilled in managing social media accounts across platforms like Facebook, Instagram, and TikTok, including overseeing TikTok business shop operations. With a strong background in e-commerce brand management, I am proficient in utilizing Google and Microsoft-related tools to optimize workflows. Additionally, I have experience in customer service, handling inquiries for Amazon products, and ensuring effective communication and resolution to enhance customer satisfaction.