Hi, I’m Ian, a highly organized Virtual Assistant specializing in operations, executive support, CRM management, and administrative coordination.
I bring 8+ years of experience supporting U.S.-based businesses across real estate, finance, property management, and service-based industries. I help business owners stay organized, improve workflows, and ensure day-to-day operations run smoothly so they can focus on growth.
My experience includes calendar and inbox management, scheduling, customer communication, CRM maintenance, lead tracking, project coordination, reporting, document management, and process improvement. I’m also experienced in contractor and service-industry operations, including dispatch coordination, job tracking, estimates, invoicing, and follow-ups.
I’m known for being proactive, detail-oriented, and dependable. I don’t just complete tasks, I anticipate needs, spot bottlenecks, and help build systems that prevent things from falling through the cracks.
Tools I’ve worked with include CRM and project management platforms such as Salesforce, GoHighLevel, JobNimbus, ClickUp, Asana, and Google Workspace, along with AI tools like ChatGPT and Claude to improve efficiency and workflow automation.
If you need someone who communicates clearly, learns fast, takes ownership, and genuinely cares about helping your business run better, I’d love to support your team.
