Customer Success, Executive Administration, and Sales Support professional with 10+ years of experience supporting customer operations, client relationships, and business growth across BPO, service-based, and remote environments. Experienced in customer success, account management, CRM administration, lead generation, customer retention, executive support, technical support, billing operations, and process improvement. Skilled in managing cross-functional coordination, optimizing customer experiences, and supporting US-based teams through efficient operations and relationship management.