Customer-focused Travel Experience Specialist with 9+ years of experience supporting global travelers across air, hotel, and car reservations.Highly skilled in GDS operations (Sabre, Amadeus, Apollo), itinerary management, ticketing, exchanges, refunds, and issue resolution.
Proven ability to deliver high-quality voice and email support, manage complex travel disruptions, and ensure seamless end-to-end travel experiences. Recognized for professionalism, attention to detail, and maintaining high customer satisfaction in fast-paced, global environments.