I’m an experienced Operations and Customer Service Professional with 10+ years in the BPO industry, specializing in team leadership, client support, and process optimization. I help businesses streamline workflows, improve customer satisfaction, and achieve measurable results.
Currently, I’m expanding my skills into Executive Assistance and Creative Design, combining structure and strategy with creativity and digital innovation.
I’m confident with Canva, Meta Business Suite, and CRM platforms like Salesforce and Zendesk. Passionate about efficiency, design, and learning new tools, I bring both professionalism and creativity to every project I handle.