Worked as Project manager at BDA Inc. for more than a year. Managing 150+ merchandise orders for MLB teams and clients. Making sure that the order will be delivered on time and safe. Handling orders from start to closing the order. More on admin tasks. 1 year after I got promoted to PSA II which gives me an opportunity to become a mentor. Few months after I internally got hired as Client Services Coordinator.
For 2 years, I've been taking inbound and outbound calls from customer. Addressing concerns about listing a product in an online marketplace. I'm also trained in doing email and chat as well, been taking 3 chats at once. Navigation of a computer is very easy for me, I also have a basic knowlegde for Microsoft. I can also multi-task and work under pressure without affecting the quality of the job.
