Results-driven Senior IT System Administrator with over 10 years of experience in system administration, technical support, and IT team leadership. Extensive hands-on expertise in Microsoft 365, Azure, Active Directory, Google Workspace, OKTA, and ITSM platforms. Proven ability to deliver L2/L3 support, manage enterprise systems, improve service desk performance, and ensure secure, stable IT operations. Experienced in healthcare, shared services, and multinational environments.
