I am an experienced Customer Service Representative and Virtual Assistant with a proven background in handling client communications, resolving inquiries, and providing administrative support. Skilled in managing support tickets via Zendesk, reviewing and approving job postings, and assisting users with account and profile updates. I have also conducted website testing to identify bugs and streamline user experience.
With strong attention to detail and excellent communication skills, I am confident in managing day-to-day tasks efficiently, from data entry and email management to customer support and content review. I am adaptable, proactive, and eager to contribute to a team while consistently delivering high-quality results.
Core Skills: Customer Service | Virtual Assistance | Data Entry | Zendesk | Admin Support | Website Testing | Profile Review & Verification | Social Media Support
