I am a security-focused professional with experience in account recovery, identity verification, and access control. I have handled real-world cases involving compromised accounts and unauthorized access, where I investigated account activity, verified ownership, and made critical decisions to protect user data.
My background combines customer support and security operations, giving me a strong understanding of both user experience and risk mitigation. I am skilled in analyzing account behavior, identifying suspicious activity, and ensuring secure access through best practices such as least privilege and account lifecycle management.
I am currently expanding my expertise in Google Workspace administration and security, focusing on user management, MFA enforcement, and system protection.