Technical support professional with 11+ years of experience providing enterprise-level troubleshooting, technical assistance, and customer support in fast-paced environments. Experienced in diagnosing complex technical issues, documenting solutions, and collaborating with cross-functional teams to maintain service quality and operational efficiency.
Recently expanded my technical expertise into AI-powered no-code automation by designing workflow automations using Zapier, n8n, and GoHighLevel CRM. Skilled in leveraging ChatGPT, Claude, and Microsoft Copilot to automate repetitive tasks, streamline business processes, and improve productivity. Recognized for strong analytical thinking, attention to detail, and a continuous passion for learning new technologies.
