- 3+ years in Customer Service Support
- 4+ years in Human Resources
Core experience
- Recruitment & timekeeping management
- Order management and customer service support
- Creation and reconciliation of rebates & commissions
- Email management and general administration
Technical skills
- HR & timekeeping: Human Resources systems, HR2, ZK Time
- Customer Service Support/ Order Management: SAP, Oracle E-Business Suite, Oracle CPQ Cloud, Billtrust, Datazen, SPARC
- Productivity & creative: Microsoft 365, Google Drive, Canva, CapCut
- Communication: Skype, Telegram, ChatGPT, MS Teams, WhatsApp
Projects done in Corporate
- Hardware and Software Tracker — Canada Channel (Vertiv Singapore Holdings)
- Commission Auto ----------- — (Henkel Asia Pacific Service Centre)
- Project Meow — (Henkel Asia Pacific Service Centre)
Awards & recognition
- Q3 Service Star Award (Individual) Extra Mile Award - Major (Vertiv)
- Honorable Award CSS — Top 2 (Henkel)
- Astounding Award CSS (Henkel)
