Operations-minded support specialist with experience supporting fast-moving startup and platform environments through technical escalations, workflow coordination, customer operations, and cross-functional support.
Background includes handling technical investigations, fulfillment coordination, platform operations, customer insights analysis, and partner support across both XR startup operations and online job platform environments.
Experienced working closely with engineering, fulfillment, BizDev, DevRel, and external partners to troubleshoot issues, improve workflows, and maintain operational continuity.
Strong focus on process ownership, escalation handling, operational adaptability, and translating recurring issues into actionable systems and improvements.
