-Licensed Professional Teacher | EdTech Customer Success Officer
-With experience as Hospital Administrative Staff, and hands-on experience filing FOIA and public records requests
-Strong background in communication, organization, and support
-Detail-oriented, reliable, and deadline-driven
Here’s what clients can expect fro-----------
DATA ENTRY & ADMIN SUPPORT
- Accurate and fast data entry with strong attention to detail
- Managing and organizing spreadsheets (Google Sheets / Excel)
- Cleaning and updating data for reports and tracking
- File organization (Google Drive, Docs, PDFs)
- Basic research and data collection
<8efe80624d780eba0c6493ec45140364>;EMAIL MANAGEMENT & NON-VOICE SUPPORT
- Inbox organization, tagging, and filtering
- Responding to emails in a clear, professional tone
- Drafting replies and follow-ups
- Maintaining organized communication records
- Supporting daily admin tasks efficiently
CUSTOMER SUCCESS & SUPPORT
- Handling customer concerns via email and chat
- Providing clear, helpful, and professional responses
- Managing client relationships with empathy and accuracy
- Tracking concerns and ensuring timely resolution
- Supporting onboarding and user guidance
WHY CLIENTS WORK WITH ME
With my background as a licensed teacher, hospital administrative staff, and current role in EdTech customer success, I bring a unique combination of:
-Strong communication skills
-Patience and customer empathy
-High attention to detail
-Experience handling sensitive information
-Organized and structured workflow
I am used to handling data, communicating clearly, and ensuring that tasks are completed accurately and on time.
Reliable, organized, and easy to work with.
I focus on delivering quality results while keeping things simple and efficient.
Verified
