IT & Automation Virtual Assistant with experience in L2/MSP support, Shopify operations, customer support, and business process automation.
I help businesses handle technical issues, day-to-day operations, customer requests, Shopify tasks, and repetitive processes.
My experience includes troubleshooting Microsoft 365, Active Directory, VPN and network issues, managing ServiceNow tickets, supporting users, and working with Shopify.
I also work with automation tools such as n8n, Make, Zapier, Shopify Flow, Google Sheets, APIs, webhooks, CRM platforms, and AI tools.
What makes me different is that I don't just complete assigned tasks. I look for bottlenecks, solve problems, and identify repetitive work that can be streamlined or automated.
If you need someone who can execute, troubleshoot, and improve your processes, I can help.
