An energetic individual with strong communication skills, resourceful, and a flexible professional who enjoys learning new skills and works well independently and as a team. I am able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Has strong attention to detail, great problem-solving skills, and ensures to provide exceptional results in any tasks given.
I've been in the call center/BPO industry for 6 years. I have handled technical support issues, billing, and sales with AT&T U-verse. Also, became an Omnichannel Voice/Chat Support Specialist in Macy’s & Bloomingdale Retail where I handle all incoming orders and provide the customer with information about a product or service. I became a Virtual Assistant for Shopify Order Fulfillment, eBay, and Aliexpress. I have worked as E-mail support for a Fitness Company and became a Customer Satisfaction Specialist to handle tickets for a large e-commerce business and real estate.
My experience working in various positions; dealing with people, able to work independently and as a team makes me the best candidate for this position. I can handle email support tasks, do research, data entry, order fulfillment, social media management, and answer comments on blogs and forums. I can guarantee that I have great knowledge of many tasks involving the web.
