I am an experienced Real Estate Virtual Assistant and Company Coordinator and I have been in BPO industry for 8 years .I've been to different LOB's such as email ,live chat ,message us and for INBOUND AND RETENTION and gained a lot of experience in customer service especially in handling irate customers with my way of handling the call I can turn it into an exceptional customer service .With that being said I have been awarded numerous times as I have been recognized as a Top Agent in Getting the highest number in Agent Experience ( Csat perfect 10's ) - was recognized as Customers Choice Award in giving quality call
Top Seller -when I was on Sales account
and awarded as a Top Manager in handling a team - I have received a lot of Certificates because of the excellency I've shown .
I'm very committed with everything that I do ,I always work with Integrity and with heart so that everything will come out positively.