With 18+ years of combined work experience in the BPO industry and home-based virtual assistance posts. I have assumed positions in different lines of business from Real Estate, CableTV installation, travel and activity package booking, order entry, sales, and retail finance. Performed tasks in customer service, sales, social media management, workforce management, 5+ years of Quality/Performance, plus 10+ years in Virtual Office Administration, Training and Team Management, and Process Management. Currently, I have my home office set up with power and internet connection back-ups to efficiently support uninterrupted operation, and help provide solutions to all your needs. Highly trainable & requires less supervision, smart, driven, and works with integrity. I'm someone who values time so I get things done before the deadline and make sure that I only provide nothing but quality service. I can provide efficient all-in-one admin support solutions for your business from communication management, and file organization, to before-and-after-sales transaction coordination, VA team training and management, recruiting, plus process management. Can help curate social media platforms to help establish your online brand and get more exposure by posting helpful content for viewers and customers. Trustworthy customer support to help boost the clients' satisfaction rate through phone, email, and chat support.
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