Results-driven professional with 5+ years of experience in customer assistance, known for delivering exceptional client support and building strong customer relationships. Skilled in QuickBooks Online Advanced and Payroll with 2 years of hands-on experience managing financial records, payroll processing, and ensuring accuracy in accounting operations. Brings diverse freelance experience, including supporting a US-based personal lines insurance company and working behind the scenes as a Digital Marketing Coordinator for an events marketing firm. Detail-oriented, adaptable, and tech-savvy—ready to contribute efficiency, reliability, and a customer-first mindset to any growing team.