I am a highly adaptable General Virtual Assistant with over 5 years of experience providing support across different industries, including customer service, technical support, real estate, e-commerce, and procurement. I’ve worn multiple hats throughout my career, making me confident in handling diverse administrative and client-facing tasks.
What I Do Best:
General Admin & Data Management: Data entry, updating reports, managing spreadsheets (Excel & Google Sheets), exporting daily call logs, preparing end-of-shift reports, and maintaining e-filing systems.
Customer Support: Background in call center and VA roles handling inbound/outbound calls, live chat, and email support (technical troubleshooting, billing, and escalations).
Real Estate Support: Lead generation, CRM management, appointment setting, LinkedIn prospecting, property marketing, and client follow-ups.
Procurement & Supply Chain: Worked as a Junior Procurement Assistant, monitoring inventory, preparing competitive pricing bids, creating invoices, pulling sales reports from QuickBooks Enterprise, and coordinating logistics/deliveries for timely order fulfillment.
Tools I Use: QuickBooks Enterprise, MS Office, Google Workspace, Excel/Google Sheets, NowCommerce, Wix, Shopify, Zendesk, Gorgias, Mailchimp, REISift, CallTools, Aircall, Propstream, Propwire, SkipGenie, and more.
I take pride in being detail-oriented, resourceful, and highly organized; whether it’s handling clients, managing reports, or supporting day-to-day operations. My versatility allows me to quickly adapt to any business needs and provide reliable virtual assistance.
Verified
