I began my career nearly seven years ago as an outbound telesales agent at a BPO company in the Philippines, a role I held for one year and seven months. Over the past five years, I have gained sales experience, primarily supporting account executives, managers, and sales directors. My first dedicated SDR/BDR role was with a science video publishing company, where I collaborated closely with sales account managers to generate pipeline opportunities and advance the sales process. In this position, I conducted outreach through calls and
emails to both warm and cold leads, engaging with academics in higher education and researchers across ANZED and
Singapore.As an SDR, I was responsible for setting meetings and appointments with users and decision-makers, as well as conducting phone and online demos to introduce the platform, secure recommendations, and drive platform usage. I maintained detailed CRM records of relationships, touchpoints, trials, and recommendations using tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator.Most recently, I have been working as an SDR for a digital marketing agency serving the North American market. Prior being a BDR/SDR, I supported senior faculty as a faculty support specialist, assisting academics with their teaching needs and addressing customer concerns, including conducting online demos.Throughout my career, I have worked alongside sales professionals from renowned publishing companies and diverse industries such as EHR software and digital marketing services. This experience has given me strong insight into sales processes, professional business etiquette, and the importance of teamwork. I am committed to continuous personal and professional growth, believing it is key to both my success and that of the company I serve.