I am a dedicated and adaptable professional with experience in fraud analysis, customer support, education, operations, and team guidance. I have worked with clients and learners from diverse cultural backgrounds, including Americans, Australians, Brazilians, and Koreans, which strengthened my communication, problem-solving, and interpersonal skills.
My professional background includes fraud investigation and risk assessment, customer service in banking and telecommunications, English instruction, team support as a Subject Matter Expert (SME), and business operations management. I am highly organized, detail-oriented, and committed to delivering quality work with professionalism and integrity.
I am eager to contribute my skills, learn new systems quickly, and support businesses through reliable service, strong communication, and a positive work ethic.
