Medical VA
I'm a dedicated and detail-oriented Medical Virtual Assistant with 2 years of experience providing high-level administrative support within fast-paced healthcare environments. Proven expertise in streamlining sales order confirmation processes by meticulously verifying patient data, insurance eligibility, and prescription accuracy. I am committed to maintaining HIPAA compliance while ensuring that all medical supplies and services are processed with 100% accuracy to prevent delays in patient care.
Claims & Billing: End-to-end processing and denial management. Insurance Coordination: Verifying eligibility and obtaining authorizations.
Ad-hoc Support: Managing emails, and specialized administrative projects.
Core Skills: Insurance Verification, Claims Processing, Ad-hoc Admin, Data Entry.
E-commerce Customer Support
I am a proactive E-commerce Virtual Assistant dedicated to turning customers into loyal fans. I specialize in providing seamless support across email, chat, and social media, ensuring every inquiry is handled with empathy and speed. Beyond customer-facing roles, I am a highly organized administrator who can manage order processing, track shipments, and keep your store running smoothly. I understand that in e-commerce, every detail matters—from a quick response time to an accurately updated spreadsheet.
Customer Support: Resolving tickets, handling returns/refunds, and managing FAQs. Admin Support: Data entry, inventory updates, and coordinating with suppliers or shipping partners. Problem Solving: Efficiently managing disputes and feedback to protect your store’s reputation.
