Medical Virtual Assistant | DME Specialist | Insurance Verification | Prior Authorization | Customer Support

I'm a detail-oriented Medical Virtual Assistant with 2+ years of experience supporting DME providers. I specialize in insurance verification, prior authorization, referral processing, medical documentation, and order management using Brightree.

I work with Medicare, Medicaid, BCBS, and commercial insurance to verify eligibility, obtain authorizations, and ensure complete documentation for timely order processing while maintaining HIPAA compliance.

Core Skills

Insurance Verification
Prior Authorization
DME Order Processing
Brightree
Medical Documentation (CMN, DWO)
Referral Processing
Data Entry
Administrative Support
Customer Service

I also have over 3 years of experience providing phone, chat, and email support, resolving customer concerns, processing orders, and delivering excellent customer service in fast-paced environments.