Hello! I have worked as a Virtual Assistant for over five years, doing admin tasks, general VA, EA, customer service, data entry, property management, former Airbnb employee, and other general virtual-related tasks, and I'd love to grow with your company as your newest tea-----------mber :)
Here are some of my relevant experiences for the role:
- Can help your STR set up from scratch to guest comms.
- I have worked as a Virtual Assistant for over five years and was formerly an Airbnb employee in the Resolutions department.
- I have solid experience with short-term rentals, from guest check-ins and check-outs to coordinating cleaning and maintenance schedules.
- I liaised between guests, property owners, cleaners, and maintenance teams.
- I also have experience in listing management, including creation and optimization.
- I have extensive experience handling Damage claims and Review management, including responses, removal, appeals, disputes, etc.
- I was part of the Quality Assurance Management team, ensuring every tea-----------mber followed established processes.
- I also contributed to creating and implementing SOPs to streamline team workflows.
Talk soon!
Myra :)