Experienced Customer Support & eCommerce VA | Content Writer | 10+ Years in BPO
Hi! I’m Abby - a reliable and results-driven virtual professional with 10+ years of experience in Customer Support, 8 years in eCommerce, and a strong background in content writing and WordPress.
Over the years, I’ve helped businesses grow by providing excellent support and creating engaging content. I’m passionate about communication, problem-solving, and delivering value in everything I do.
My Expertise Includes:
Customer Support – Email, Live Chat, and Ticketing (Zendesk, Gorgias, Help Scout, Gmail)
eCommerce VA – Order processing, returns, refunds, product listing (Shopify)
Content Writing – SEO-friendly blog posts, product descriptions, and website content
WordPress – Uploading and formatting articles
Social Media Support – Message replies and basic engagement
Tools – Canva, Google Workspace, Microsoft Office, Trello, Slack, ChatGPT, Sora, Amazon S3, Evernote, LinkedIn Clipper, ClickBank, Expert Sender, Wiio, PayPal.
I take pride in being detail-oriented, fast-learning, and easy to work with. I’m also open to weekend work and always committed to delivering on time.
If you're looking for someone who can wear multiple hats — from handling your inbox to writing blog content and maintaining your website — I'm here to help!
Let’s grow your business together!
Verified
