I’m a customer-focused and adaptable Executive Assistant with 4 years of experience in telecommunications customer service, email support, and e-commerce operations. I’ve worked with major U.S. telco brands like AT&T and DIRECTV under VXI Global, handling customer inquiries, billing concerns, and technical troubleshooting with professionalism and empathy. I’m also familiar with Shopify for managing orders, replacements, and customer communication. I want to be known as a dependable, proactive, and detail-oriented assistant who delivers excellent customer experiences and helps businesses run smoothly through organized, thoughtful support.