I worked as an Operations Analyst supporting U.S.-based clients via chat and calls, troubleshooting system errors and providing technical guidance. I developed strong skills in case management, analytical thinking, and problem-solving. Aside from that, I handled graphic design tasks such as editing logos, banners, presentations, and marketing layouts.
For the past two years, I have been working as a Marketing Assistant for a real estate and mortgage company. In this role, I create and deliver marketing materials for agents and lenders, schedule social media posts, design promotional flyers, and prepare monthly marketing kits. I’m tech-savvy and experienced with major platforms used by realtors and lenders.
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