I’m a customer service professional with 7 years of experience supporting a US-based telecom company. In that role, I developed strong skills in communication, problem-solving, and handling high-volume inbound/outbound calls, chats, and escalations.
Alongside customer service, I’ve trained in general virtual assistance and developed hands-on experience in:
???? Calendar & Email Management
???? Admin Support
???? Social Media Management
???? Lead Generation (LinkedIn Sales Navigator, Apollo)
???? Graphic Design (Canva)
???? Video Editing (CapCut)
???? AI Tools for productivity & content creation
I bring a balance of professionalism, adaptability, and creativity. My goal is to help businesses streamline operations, grow their online presence, and provide excellent client experiences.
Always eager to learn, I continuously update my skills through training, online courses, and practical application.
Verified
