Are you looking for a strategic partner who understands that a business needs more than just administrative help to scale? I am a results-driven Virtual Assistant and B2B Specialist with over 8 years of experience helping companies across the US, UK, and Australia optimize their sales pipelines and streamline their operations.
My expertise lies at the intersection of B2B Sales Development, Account Management, and Technical Operations. Having served as an Account Executive and Customer Success Manager, I don't just manage tasks; I build systems that find leads, close deals, and ensure long-term client retention through seamless implementation.
???? B2B Sales Development & Lead Generation:
I specialize in fueling your sales funnel by identifying and engaging high-value prospects. I understand the nuances of the B2B sales cycle and how to navigate complex decision-making processes.
Prospecting & Research: Working experience using ZoomInfo and LinkedIn Sales Navigator to build highly targeted lead lists. Doing market research for prospective clients.
Outreach Strategy: Experienced in inbound and outbound sales, cold calling, handling email and chat support to convert inquiries into opportunities.
???? Customer Success & Implementation:
With my experience as a Customer Success Manager, I ensure your clients see immediate value from your product or service.
Onboarding & Implementation: I lead post-sale client onboarding, guiding them through the full implementation cycle and conducting comprehensive training sessions.
Client Health & Retention: I perform regular client health checks to monitor satisfaction, proactively identify churn risks, and pinpoint opportunities for future upsells.
Account Management: I focus on building long-term relationships, identifying upsell opportunities, and maintaining high satisfaction levels to minimize churn.
???? Operational & Technical Powerhouse:
Beyond sales and success, I provide the technical backbone your business needs to stay professional and efficient.
Website Management: Full-cycle WordPress management, from initial design using Elementor to regular maintenance.
Technical Documentation & QA: I create user-friendly helpdesk articles (Zendesk, Hubspot) and perform manual Quality Assurance (QA) to reproduce bugs and maintain product excellence.
Project Coordination: Expert at keeping teams on track using Asana, Trello, and Notion.
???? Tech Stack:
Sales/CRM: HubSpot, Salesforce, Zendesk, ZoomInfo, LinkedIn Sales Navigator
Web & Design: WordPress (Elementor), Canva
Support: Live Chat, Email Management
Project Management: Asana, Trello, Notion, Slack
Productivity: Google Suite, MS Office
???? Global Impact:
Having handled diverse international accounts for nearly a decade, I am accustomed to working across various time zones and business cultures. Whether you are a startup looking to build your first sales list or an established firm needing technical operational support, I bring a clear, professional, and results-oriented approach to every project.
Ready to scale your B2B growth and simplify your operations?Click the "Invite" button, and let’s discuss how I can help your business reach its next milestone.
Best Regards,----------- ----------- Jr.
